FAQ

Frequently asked questions & answers

Organic flower bulbs

• Aren't all flower bulbs organic? - No, not all flower bulbs are grown naturally. In general, many harmful pesticides are used in flower bulb cultivation.
• Are organic flower bulbs better? - The organically grown flower bulbs come from healthy soil, the flower bulb has more life force and will also grow back better.
• Do all flower bulbs come from the Netherlands? - Yes, we work with 9 organically certified growers; 6 growers in the north of North Holland, 1 grower in Midden-Kennemerland and 2 growers in Flevoland.
• Where is the indicated bulb size such as; 11/+ for? - 11/+ stands for 11 centimeters in size and larger. The flower bulb is measured 11 centimeters all around. yardstick; most tulip bulbs have this size.

Payment and delivery

• How can I pay with you? - Via iDeal, PayPal, Sofort, Stripe, Bancontact (via Mollie) and in cash at our stall. (see Events calendar )
• How long will it take before I can expect my package at home? - Spring bulbs will be delivered from mid September. You will be notified in advance when the order is shipped.
• Which postal company do you use? - We ship our orders via PostNL.

Returns

• How long is the return time? - You have 30 days to return. You do pay the shipping costs.

Warranty and quality

• What guarantee do you give? - We naturally find it annoying if a product does not meet your expectations. In this case, please contact customer service as soon as possible. Then we look for a suitable solution. We provide a 1-year flowering guarantee on all products.
• What quality do you provide? - Our products are equipped with a Skal organic certificate and are inspected by the BKD . (Flower bulb inspection service) All our products are hand- selected to ensure A-quality delivery.
• Are you certified yourself? - We are certified by Skal bio-control to trade organic products. (see certification)

Save Bloemopoints

• How do I see how many Bloemopoints I have? - Click on rewards at the bottom left of your screen and sign up or log in. Then click on rewards again and it will tell you how many Bloemopoints you have after your name.
• What can I do with my Bloemopoints? - You can exchange 1000 Bloemopoints for a 10% discount code or 1750 points for a discount code for a €5 discount in the shopping cart.
• I already follow you on Instagram and I also like your FB page, do I still get Bloemopoints? - When you execute the command, the Bloemopoints will automatically be added to the balance.
• How do I find my discount codes? - If you press rewards at the bottom left of the screen you will see the 'rewards list'. The redeemed discount codes are listed here.
• How long are Bloemopoints valid? - Bloemopoints remain valid indefinitely.